Reference

Terms and Conditions for Using aee365

These terms set out what you agree to when you open an account on aee365 and use any part of the platform — deposits, withdrawals, games, or support.

Valid for all account holdersCovers bKash, Nagad, Rocket useSubject to local law and eligible regionsUpdated terms apply on noticeContact support with any query
aee365 Terms and Conditions for Using aee365
TERMS HELP CHANNEL

Reach Us on Terms Questions

If a clause in these terms is not clear, or if you think a rule has been applied incorrectly to your account, our support team can check the record and respond. Reach out through any of the channels below — have your registered mobile number ready so we can pull your account details without delay.

Live Chat Open the chat icon from any page on aee365. A support agent reviews terms and account queries during operating hours and responds within the session.
Email Support Send your question to our support address with your registered number and a short description. We reply with the relevant clause and the next step for your account.
Help Centre Our help section covers common terms questions — account suspension, payment holds, and eligibility rules — so you can check the answer without waiting in queue.
ACCOUNT SECURITY DETAIL

How We Handle Your Account Under These Terms

Security and data handling sit inside these terms, not outside them. Here is how each area works in practice so you know exactly what we do with your account information.

Data We Hold We keep your registration details, transaction history, and session logs for as long as your account is active and for the period required by applicable rules. You can request a summary at any time through support.
Cookie and Session Use aee365 uses session cookies to keep your login active across pages on mobile and desktop. We do not use tracking cookies for advertising outside this platform. You can clear cookies from your browser settings.
Account Access Control Each login is tied to your registered mobile number and a one-time PIN sent to that number. If you notice access you did not authorise, contact support immediately and we will suspend the session.
Requesting Changes To update registered details — mobile number, preferred withdrawal wallet like bKash or Nagad — submit a verified request through live chat. Changes take effect after identity confirmation, not instantly.

Common Questions About These Terms

These are the questions we hear most when someone is working through the terms for the first time. Each answer points to the specific rule so you know where to look.

These terms apply to every person who opens an account on aee365. Access depends on local law in Bangladesh and eligible regions, so eligibility is your responsibility to confirm before registering.

No. Your bKash, Nagad, or Rocket number must match the name on your aee365 account. Transactions from a different number are held for verification and may be returned to the sender.

Breaches like sharing login details or running multiple accounts can lead to suspension or permanent closure. We notify you of the reason and any balance handling steps before finalising the action.

We publish updated terms on this page with the revision date shown at the top. If the change affects a core rule, we also send a notice to your registered contact before the update takes effect.

Yes. Contact our support team through live chat or email with your registered mobile number. We compile your transaction and session data and send it to your verified contact within a reasonable period.

Raise it through our live chat or email channel. Provide your account details and the specific transaction or session in question. Our team reviews the record against the published terms and responds in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.